General conditions of sale
The present general conditions govern all sales of stays made on the site www.campinglapeyrade.fr. They are an integral part of any contract concluded between the campsite and its customers.
Each customer acknowledges having read these general conditions prior to any reservation of a stay, for himself and any person participating in the stay. Minors must be accompanied by their parents or legal guardians.
In accordance with the law in force, these general conditions are made available to any customer for information prior to the conclusion of any contract of sale of stays. They can also be obtained on simple written request addressed to the headquarters of the establishment, SAS campsite La Peyrade 12390 Rignac.
Article 2-Conditions of reservation
2.1 Price and settlement
For reservations camping location: All rentals are registered and cannot be transferred. The rental becomes effective only with our agreement and after receipt of the total amount of the stay and the booking fee.
For rental Reservations: All rentals are registered and cannot be transferred. The rental becomes effective only with our agreement and after receipt of the total amount of the stay and the booking fee.
The prices indicated are valid for the current year and are in euros, including VAT. They do not include the tourist tax of which the amount per night and person over 18 years is fixed by the municipality.
For any unreported delay, the location becomes available 12 hours after the date of arrival mentioned on the booking contract. After this time and in the absence of a written message, the reservation will be void and the total payment of the benefits remains required. Telephone messages are not allowed.
2.2 Change of reservation
No reduction will be made in case of delayed arrival or early departure.
Due to the tenant:-More than 15 days before the expected date of your arrival, you will be withheld the costs of the file and requested 30% of the total amount of the stay booked.
-Less than 15 days before the scheduled date of your arrival, or if you did not show up on that date: you will be withheld the costs of the file and the total amount of the stay booked will be required.
-no reduction will be granted in the case of delayed arrival or early departure.
-For any changes to the dates of stay, it will not be possible to guarantee the same rental.
Because of the manager: in the event of cancellation of the reservation or of the stay as a result of the manager, and which would not be linked to a fault of the customer, the manager of the campground will reimburse to the customer the sums which he would have received and which correspond to the Stay or at the part of the stay not consumed.
However, no compensation will be payable in the event of cancellation of the reservation or stay, which occurred for a case of force majeure or because of an administrative measure, such as closure or otherwise, not attributable to the manager.
The legal provisions relating to the right of withdrawal in the event of a distance sale under the consumer code are not applicable to tourist benefits (article L. 121-20-4 of the consumer code).
For any order of a stay at the campsite, the customer has no right of withdrawal.
2.5 Cancellation Insurance
We advise you to purchase cancellation insurance. This contract offers you a cancellation guarantee which allows to obtain reimbursement of the sums paid in case of cancellation of your stay or of early departure under certain conditions (sickness, accident…).
Insurance Rates: Camping site: 3.5% of the total cost of the stay
Mobil-Homes Rental: 3.5% of the total cost of the stay
2.6 Right to Image
During your stay on our campsite, you are likely to be photographed or filmed for the design and realization of our advertising pads, unless you report your opposition in writing to the reception as soon as you arrive.
The use of sound devices must not be perceived beyond the perimeter of each location; It is obligatory for everyone to respect the right to rest of their neighbours.
Article 3-course of the stay
3.1 Arrivals and departures
For rent: Arrivals are from 4 pm, departures are made before 10 am
In camping: Arrivals are made from 12 h, departures are done before 12 h
3.2 Bail Bond
A deposit of 220 euros per accommodation will be requested on the day of your arrival for the respect of the rented installation (€160 for the rental and €60 for the household, in two cheques, CB PLBS or cash). It will be reimbursed to you on the day of your departure, during the opening hours of the reception, after a state of the place. The billing of any degradation will be added to the price of the stay as well as the cleaning if you do not leave the accommodation in a state of perfect cleanliness. If you cannot be present during the state of the premises, the deposit will be returned to you by mail.
Any key return or location release will result in an additional night’s billing. Any extension of stay must be made 24 hours before the scheduled departure date.
- 4 Animals
The animals are allowed on the campsite for rent or location, subject to the daily rate applicable according to the period. Dogs in categories 1 and 2 are not allowed.
3.5 Rules of Procedure
As required by law, you must adhere to our Rules of procedure, posted at the reception and a copy of which will be delivered to you on request.
The campsite declines all responsibility for damage suffered by the camper-caravan equipment which would be of its own making; Insurance for your equipment in civil liability is obligatory (FFCC, ANWB, ADAC…).
Article 5-Applicable law
The present general conditions are subject to French law and any dispute relating to their application falls within the jurisdiction of the Court of High instance or the Commercial Court of Rodez.
Any claim following a stay must be made in writing and sent by registered letter with acknowledgement of receipt within 20 days. In accordance with the provisions of the consumer Code concerning “the process of mediation of consumer disputes”, the client has the right to use the mediation service offered by SAS la PEYRADE free of charge: Médicys (mediation Centre and settlement Amicable bailiffs) 73, boulevard de Clichy, 75009 Paris or online at www.medicys.fr. Disputes that would not be settled amicably will be submitted to the courts of Rodez.